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SageTrader, LLC encourages all of its customers and associates to be diligent in protecting their identity and their accounts.

Clients should note the following ways to help protect accounts

  • Change various logon passwords on a regular basis for trading platform(s), account statements and other systems that pertain to clients trading account. Follow the instructions for using the various combinations available to establish a strong password

  • Avoid using the same password for multiple accounts.

  • Be sure to keep account logons, passwords, PINS, etc. private and do not store on hard drive.

  • Keep computer's operating system current to make sure they have the latest level of protection.

  • Use strong antivirus and firewall-protection on computers and configure security settings to receive automatic updates for your anti-virus, anti-spam and spyware software.

  • Use an owned computer and not a public or shared computer to access financial, trading and sensitive accounts.

  • When finished, be sure to log out completely and close browser.

  • Use extra caution when using wireless connections to access personal information.

  • Be careful of email attachments from unknown sources in addition to emails conveying a so-called sense of urgency and asking to click on links contained in the email.

  • Review account statements regularly to ensure that there is no unauthorized activity.

  • Report immediately to SageTrader any email or other notice requesting information about account, including account number, etc.

  • Report immediately to SageTrader if any personal or business email account has been compromised.

  • Be sure to notify SageTrader immediately when address of record, phone number or email changes. SageTrader will require a signed form indicating these changes.

  • Respond immediately to any IRS notices regarding the possible misuse of your Social Security number.

  • Be extremely careful when disclosing personal information on social media sites.


Firm API traders:

  • For infrastructure, be sure to be up to date on the latest best practices for firewalls, intrusion detection, and protection for things like DDoS attacks.

  • Establish a procedure for evolving code and management of the release lifecycle.

  • Establish intraday monitoring and logging capabilities to detect unusual activity.

  • Establish additional risk checks on top on what your broker dealer provides as an additional layer of safety and security. Sample checks include, but are not limited to:

  • Excessive Messaging Alert

  • Per Order Settings

    • Max quantity, max notional value

    • Order price vs. bid / ask market data

    • Max orders per side

  • Trading session settings

    • Max orders per second, fills per second

    • Max orders per day

    • Max shares / options traded on day

September 2019

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