© 2018 SageTrader, LLC. Member FINRASIPCNFA. All rights reserved.
The risk of loss in trading securities, options, and futures can be substantial. Clients must consider all relevant risk factors, including their own personal financial situation, before trading. Options involve risk and are not suitable for all investors. See the Options Disclosure Document: OCC Characteristics and Risks of Standardized Options. A copy can be requested by calling (855) 809-5941 or via mail to SageTrader, LLC, 340 Pine Street, Suite 501, San Francisco, CA 94104. All contents of this website are for informational purposes only. SageTrader, LLC does not offer investment advice.
Business Continuity Plan

Business Continuity Disclosure
 

SageTrader, LLC (“SAGE”) has developed a Business Continuity Plan (BCP) that presents how it will respond to the events associated with a Significant Business Disruption (SBD). The timing, impact and, scope of a SBD can be unpredictable and requires that we be flexible in reacting to actual SBD events as they occur.
The key goal of this Business Continuity Plan Disclosure is to inform customers and critical counterparties of the existence of the BCP and to provide the frame work for a communications bridge in case of an SBD.
 

Contacting Us


In the event of an SBD, customers and counterparties should do the following, in order:
       1.    Attempt to make contact via phone or e-mail with your assigned registered representative or regular contact person. That individual will also attempt to make contact.
       2.    If you cannot connect with your regular contact then do one of the following:
                 •    Call 855-809-5941
                 •    Go to our website, www.SageTrader.com, where the firm will attempt to post information or place recorded messages relating to the status of the SBD and secondary contact information.
        3.    If you still cannot make contact, then reach out to the clearing firm contact, listed on your statements or confirms. Contacts for clearing firms Sage generally utilizes are below.

 

Our Business Continuity Plan


SageTrader, LLC will make every effort to quickly recover and resume business operations after an SBD. SAGE's business continuity plan is designed to permit the firm to resume operations as quickly as possible, depending on the scope and severity of the disruption. 

 

Our Clearing Firm Relationships


SAGE employs various clearing firms for securities. The most current list can be found on the SageTrader form BD and available via FINRA broker check website here:

https://brokercheck.finra.org/firm/summary/137862

 

These firms clear and carry SAGE customer accounts on a fully disclosed basis and back up all customer records in a number of geographically separate locations. SAGE also has a futures introducing relationship with Wedbush Securities.

 
While every emergency situation poses unique problems based on external factors, such as time of day and the severity of the disruption, our clearing firms have advised us that their objective is to restore their own operations and be able to complete existing transactions and accept new transactions and payments within 12 to 24 hours. Customer orders and requests for funds and securities could be delayed during this period.
 

If Clients are still unable to contact SAGE after this period, then and only then should they contact the clearing firm that is listed on your statements. The representatives for the clearing firms Sage commonly utilizes are as follows:

                         •    Industrial Commercial Bank of China Financial Services, LLC (ICBC)

                               Enrico Russo

                               Telephone: 212-300-8526                               

                               Email: 

                               Main Number:  212-300-8530

                               Main Email:  CS@icbkfs.com

                         •    Lek Securities                                

                               Mike Mainwald

                               Telephone: 212-209-2300                               

                               Email: mike@leksecurities.com

                               Main Number:  212-209-2300

                               Main Email:  help@leksecurities.com

                         •    Merrill Lynch Professional Clearing Corp 
                               Ingrid Klauss
                               Telephone: 312-922-9836
                               Email: ingrid.klauss@baml.com


                         •    Wedbush Securities, Inc. 
                               George Elvira
                               Telephone: 213-488-4597
                               Email: george.elvira@wedbush.com

                               Main Number:  213-688-4568

    Main Email:  ACSclientservices@wedbush.com                    


In the unlikely event clients are unable to reach anyone at SAGE, identify yourself as a SAGE customer and provide your customer account number to the clearing firm representative who will then assist you.
 

Varying Disruptions


Significant business disruptions can vary in their scope. In the event of an SBD that effects our office locations we will transfer our operations to an alternative local site and would expect to recover and resume business within the same or the next business day. In the event of an SBD that is regional in scope, affecting our business district, city or region, we will transfer our operations to a site outside of the affected area and expect to recover and resume business operations within one or two business days. In either of these SBD situations, we will attempt to continue business operations and where necessary transfer operations to the appropriate clearing firm. If an SBD is national in scope SAGE will communicate with our clearing firms and follow the instructions of FINRA, the SEC and other state and national authorities. SAGE will provide notice of the status of the SBD and any alternative communication instructions through its website: www.SageTrader.com.
SAGE does not carry customer funds or securities, even if an SBD is so severe that it prevents SAGE from remaining in business, customers should be able to have prompt access to their funds and securities through our clearing firms.

 

For more information


If you have any question regarding this Disclosure or during an SBD SAGE's primary contacts are:
                 

•    Michael Forsythe, Chief Operating Officer

      Telephone: 646-663-1084 

      Email: mike.forsythe@sagetrader.com           

•    Operations@sagetrader.com  or 855-809-5941

September 2019